Market Segmentation - Tourism Management

How to segment the markets in Tourism management?

The touristss are staying longer and spending more money. When you look at it in that sense, I’d say it’s very positive.”

− Craig Ray, Director of Tourism segmentation of Mississippi Development Authority

All tourists are not the same. Similarly as they may have a place with various regions, they might be of various age gatherings and gain distinctive livelihoods and have diverse tastes and preferences to experience their lives in a specific way; the tourists likewise have distinctive options with regards to choosing the method of travel, destination, and the activities at the destination.

Tourism market segmentation is the key apparatus for getting a reasonable picture of assorted variety among the tourists. The tourism specialists and the tourism business utilize showcase segmentation data to examine the open doors for upper hand in the commercial center.

What is Market Segmentation?


Market segmentation is only isolating the aggregate shopper showcase into gatherings to have the capacity to speak with them and give their particular needs.

Smith (1956) presented the idea of market segmentation as a vital instrument. He expressed that "Market segmentation (… ) can be seen as a heterogeneous market (one described by unique request) as various littler homogeneous markets".

Why Segment the Tourism Market?

Each tourist being extraordinary, the tourism business conceivably isn't equipped for fulfilling each individual's need. This is the establishment of portioning the aggregate market.

While all tourists are extraordinary, some of them are like each other. Promoting power of a tourism business amass the tourists into different segments that sort the comparative and additionally particular individuals. Market segmentation can be material to any of the tourism supply segments and gives benefits as given underneath −

  • It helps to understand specific demands of the consumers.
  • It helps to allocate marketing expenses efficiently.
  • It helps to create effective marketing strategies to target specific market segment.

Tourism Market Segmentation

The tourism showcase segmentation can be comprehensively isolated into the accompanying kinds −


Geographic market segmentation is finished considering the components, for example, tourists' place of cause. This factor is vital as the tourists having a place with better places are raised with various societies and show diverse attributes of conduct. It is the most essential kind of segmentation .


This segmentation is finished by thinking about the touror's gender, age, marital status, ethnicity, occupation, religion, income, education, and family members..


The showcasing individuals do this segmentation by considering the mind of the tourists. They assemble data about the tourists' interests, attitudes, their way of living life, opinions, and overall personality.

Classes of Tourists

Contingent on the intentions and the method for touring, there are different classes of tourists −

Tourists Traveling with Families

The tourists who tour places with their first and more distant families, or groups of relatives. One individual, by and large the leader of the tourist family is the chief. The families for the most part travel for occasions and relaxation and have a tendency to use sparingly. They by and large are enthused about accepting the best services for what they have paid. They tend to convey more language.

Single Tourists

They travel alone and are autonomous. They are separated from everyone else except not desolate; as tourism is the thing that they seek after as a hobby. The gap year touristss, unmarried people, dowagers/widowers, hikers, and lone tourists travel single. They choose for themselves and have a tendency to use more. They tend to convey less stuff on the excursion. They have a tendency to act adjusted if any difficult circumstance happens and are levelheaded towards tour plans.

Groups of Tourists

Students from schools and universities as individuals from educational tours, colleagues of different crews with regular interests, gatherings of recently weds, or senior citizens.

Tourists Touring Friends and Relatives

These tourists travel to meet friends or relatives, or to go to a festival or gatherings. These tourists for the most part design their tours in the breaks, for example, Diwali occasions, Christmas occasions, or any sort of long break when the greater part of the general population have break.

Business Tourists

They are the professional tourists on the business trips. They choose for themselves yet don't spend much cash. For instance, a deals or a promoting individual travels to another city to go to a business reasonable, and business chief travels to another country for business deals.

Incentive Tourists

They tour for expending the reward they got as a couple of days' family occasion bundle at some hotel or resort. Such rewards are for the most part conveyed if a representative performs extraordinary to accomplish the objectives.

Health Tourists

These tourists travels to places with the plan of health at the forefront of their thoughts. They travel to benefit some exceptional medicinal treatment, operation, surgery, prescription, or reasonable tasteful surgeries accessible in various country. A few tourists in this class additionally travel on the off chance that they are getting some sickness from the climate at their living arrangement, for example, Asthma.

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