It has often been said that the most difficult projects to manage are those that involve the management of change. Figure below shows the four basic inputs needed to develop a project management methodology. Each of these four inputs has a “human” side that may require that people change.
Successful development and implementation of a project management methodology requires:
For simplicity’s sake, resistance can be classified as departmental resistance and personal resistance to change. Organizational resistance occurs when a functional unit as a whole feels threatened by project management. This is shown in Figure below. Examples include:
Resistance to change:
project managers may become involved in the sales effort, thus diminishing the power of the salesforce.
TABLE : RESISTANCE:WORK HABITS
zational level. However, the resistance that may occur on an individual level is usually more complex and more difficult to overcome. Individual resistance levels may result from:
Tables below show how these different issues can lead to resistance, and list possible solutions. It is imperative that we understand the resistance to change. If individuals are happy with their current environment, there will always be resistance to change. But even if people are unhappy with their present environment, there will still exist resistance to change unless:
People are usually apprehensive over what they must give up rather than excited about what they will get in return. Not all people will be at the same readiness level for change even if the entire organization is going through the change.
People will handle only so much change at one time and, if management eases up on its pressure for change, employees will revert back to their old ways. Management is the architect for the change process. Management must develop the appropriate strategies such that the organization can align itself with change. This is best done by developing a shared understanding with the employees expected to make the change.
TABLE :. RESISTANCE: SOCIAL GROUPS
Performing the following can facilitate the change process:
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