Six Sigma is a learning friendly process according to Wiklund and Wiklund (2002), they point out that improvement without learning is impossible. An organizational learning cycle can be identified, which is similar to the PDSA cycle, which is the basis for DMAIC. Dixon (1994) described such a cycle.
The Organizational Learning Cycle (Dixon, 1994)
Organizational learning can take place at a number of levels; it can apply to small teams (such as Six Sigma project teams), departments or the organization as a whole. This can account for the apparent inconsistencies in behaviour and ethos between departments in the same organization. The models and behaviors, which form the essence of the departmental culture, are the results of learning mechanisms that have taken place over time in those departments.
Six Sigma Related Interview Questions
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Six Sigma Tutorial
Background And History
Why Six Sigma?
Six Sigma: Key Strategic Concepts
Strategic Six Sigma
Processes And Scientific Investigation
People And Organizational Learning
Sustainable Six Sigma Deployment
Six Sigma Projects: Key Concepts
Customer Focus In Dmaic
Variability Reduction In Dmaic
Soft Aspects Of Dmaic
Processes In Dmaic Projects
Dmaic In Service Organizations
Example Of A Six Sigma Project
Quality By Design (for Six Sigma)
Six Sigma: A Critique
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