Six Sigma improvement methodology - Six Sigma

This paper looks at a successful application of the Six Sigma improvement methodology within a major sweet manufacturer in Europe. This site produces 180,000 tons of confectionary per annum and is part of a global organization, which employs some 30,000 people world - wide with gross sales of $13 billion per annum.

Changes in the confectionery market in have pushed the business to increase the focus on cost effectiveness, with European business units being measured with a variety of performance indicators, including the factory gate cost, this business faces a challenge to reduce the cost of its products to bring them in line with the cost of similar products made at other European factories. It has to do this with a workforce that has not faced this challenge before and with an infrastructure that has evolved to enable growth, sometimes at the expense of deficiency.

The wider organization had not embraced Six Sigma prior to the conduct of this project, although this site was keen to use Six Sigma to tackle its key business challenges. The aims were to generate financial benefits while also increasing awareness of variability as an issue for the organization and enhancing the ability of employees to improve the processes with which they work.


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