People and Change aspects in six sigma - Six Sigma

Just as at the initiative level careful attention has to be paid to the people and change aspects, so at the individual project level this is equally important. More projects (60%) fail because of lack of attention to ‘softer’ aspects than any other cause (Eckes, 2001). Much of the literature focuses too much on the technical and process aspects with little attention paid to the human element (Moosa and Sajid, 2010).

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