When a web designer publishes a website, she or he is definitely interested in the number of times a web page is viewed. Likewise, in Siebel CRM applications, the number of times a Siebel view is accessed can provide useful insight.
In order to collect that information, we can use the Siebel Usage Collection feature.The following procedure describes how to enable it:
If you are unsure about the "technical" application name, you can look up the value of the ApplicationName parameter in the Siebel Developer Web Client's configuration file (.cfg).
Restart the application object manager component.
To verify the correct setup of Siebel Usage Collection, we can log in to the Siebel Web Client and navigate to several views. After a few minutes,an XML file should be present in the directory specified by the UsageTracking LogFile Dir system preference.
The entries in the file indicate the username, IP address of the client machine,the time of accessing and leaving the view, and the view name.The screenshot below shows a portion of the Siebel Usage Tracking log file in XML format.
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Siebel - Crm Tutorial
Introducing The Siebel Web Architecture
Planning And Preparing The Installation
Installing Siebel Crm Server Software On Microsoft Windows
Configuring Siebel Server Software On Microsoft Windows
Installing And Configuring Siebel Crm Server Software On Linux
Installing Siebel Client Software
Installing Ancillary Siebel Server Software
Special Siebel Server Configurations
Siebel Server Management
User Authorization And Access Control
Managing User Accounts
Siebel Remote And The Siebel Development Environment
Installing And Configuring The Siebel Management Server Infrastructure
Migrating Configuration Changes Between Environments
Monitoring Siebel Applications
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