A responsibility is an organizational object in which you group criteria together that are required by the workflow at runtime to assign work items to possible agents. This type of criteria definition does not require Customizing settings or ABAP coding.
If you use responsibilities for role definition, you enjoy numerous advantages. You can
Before defining roles, you must define workflow steps using the procedure described in SAP Business Workflow [Ext.]. You then define the tasks that must be executed. Finally, you use roles to assign and find a list of possible agents for the task at runtime.
Responsibilities can only be created for existing standard roles.
To define roles using responsibilities, proceed as follows:
A container is a generic structure that transfers data at runtime. You must create the container definition first because the responsibility depends on the data that you select in the container. You must define a container element for each criterion that yo select for the evaluation at runtime.
At this point, you can also process the values and display the container elements.
If the values in the role container are compatible at runtime with the criteria defined for a responsibility, the organizational objects assigned to this responsibility are identified as possible agents for the work item.
If the values in the role container are compatible with the criteria defined for the responsibilities, SAP Business Workflow identifies the possible agents for a work item. As a result, the right person receives the right work item at the right time. This ensures that business processes at your enterprise run efficiently and on schedule.
Creating a Container Definition
A container definition informs the system about the data type processed by the workflow. You must decide whether you want to create a container definition that references table fields or object types. When the container definition references object types, you use values in the key fields of objects to restrict the list of possible agents. When the container definition references Data Dictionary fields, you can use specific data such as the amount of an order or the customer name on an invoice to restrict the list of possible agents.
To call the transaction for processing roles, access the SAP menu and choose Tools _ BusinessWorkflow _ Development _ Definition tools _ Standard roles _ Create. The Maintain Standard Role screen appears.
Creating a Container Definition with Table Fields
TheStandard Role: Create screen appears.
The system prompts you to create the texts for the container elements in the Create dialog box.
The Element <.....> dialog box appears. If you select the required indicator, an error will occur in the workflow if no binding has been defined for the element. If you select the multiple lines indicator, you can specify multiple values for one container element. You can select both indicators. Choose Continue.
Creating a Container Definition with Object Types
Carry out steps 1 to 5, and then proceed as follows:
You have created a container definition with either Data Dictionary fields or object types as elements. You use these elements to define the criteria for role resolution.
Creating a Responsibility
Before you create responsibilities, you must Create a Container Definition. The values in the role container must either agree with the criteria defined for the responsibility or be in their area. The reason for this is that role resolution compares the two values in order to return a list of possible agents.
If you have created a container definition, the Responsibilities button appears on the AddStandard Role screen in the Role definition group box. If you are no longer on the Standard Role Definition screen, then in the SAP Standard Menu, choose Tools _ Business Workflow _ Development _ Definition Tools _ Standard Roles _ Change and enter the required role. Choose Change.
Creating a Responsibility
On the Standard Role: Create screen:
The LED display turns yellow, to make you aware that some of the criteria of the standard role will not be checked for this responsibility.
On the Change responsibilities screen, select the responsibility that you wish to edit and choose Change. The Change responsibilities for standard role screen appears. You can:
You have created a responsibility with container elements.
You must first create a container definitionand then create a responsibility , in which you define criteria for the container values. You then assign an agent to each responsibility.
If you are no longer on the Standard Role Definition screen, then in the SAP Standard Menu, choose Tools _ Business Workflow _ Development _ Definition Tools _ Standard Roles _ Change and enter the required role. Choose Change and on the Standard Role: Change screen, choose Goto _ Responsibilities.
On the Responsibilities: Change screen:
The system asks you to enter a search term and to create the relationship between the responsibility and the selected object. Confirm your entries.
In the Overall View, you can also specify a validity period for the relationship.
At runtime, the workflow evaluates the possible agents and ensures that the right tasks are routed to the right agents at the right time.
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