The SAP Solution Manager is a customer platform that provides content, procedures and services to implement and operate SAP Solutions, including both simple and complex system and application landscapes. The functions provided by the SAP Solution Manager.
Solution Manager main functions
The SAP Solution Manager is a SAP Solution (R/3 like) based in the SAP Web Application Server, unlike ASAP, which was a PC-based toolset. A major advantage of the SAP Solution Manager is its integration with other key SAP transactions, such as Project Administration, SAP Test Workbench, IMG, BC Sets, and CATTs, which support implementation activities. With the wide range of current SAP product portfolio, solutions, and Integration platform (SAP NetWeaver), all the integration aspects that target both technical and business requirements of heterogeneous environments are very important. SAP Solution Manager plays a key role in providing an infrastructure and a central unified platform to manage and implement these complex environments.
The SAP Solution Manager is also integrated with SAP Service Marketplace both for requesting service and support, or by automatically sending and collecting EarlyWatch report, and also the possibility of assigning traditional SAP notes to internal problems, or escalating problems to SAP. In the following sections you will find a broad overview of the SAP Solution Manager and how this platform supports both the key implementation and operation activities, and how it can be used for service requests both internal, like a help desk, and external through SAP and its partners.
SAP Solution Manager for Functional Implementation
From a methodological point of view, that is, regarding the implementation objectives, Solution Manager is an evolution of ASAP, which is embedded, and it is based on the same phases and principles. In other words, the implementation methodology for the SAP Solution Manager is still based on ASAP concepts, but the toolset is different. SAP Solution Manager supports the implementation of customer's solutions from a process-oriented view instead of the traditional component-oriented view. The deployment of the SAP Solution Manager as the implementation platform, when designed and implemented correctly, can provide customers with many benefits, among which are the following:
For implementation purposes, the SAP Solution Manager provides the following:
Figure shows the Implementation Roadmap within the SAP Solution Manager, which is meant to guide through the functional implementation process of customer process-oriented solutions.
Functional Implementation Roadmap
Following sections discuss some of the available functionality and tools of the SAP Solution Manager for implementation.
Business Process Repository
As stated earlier, the SAP Solution Manager has been designed to support process oriented rather than component oriented scoping of customer's solution. The SAP Solution Manager provides the Business Process Repository with central access to the list of SAP-delivered business scenarios and supporting documentation that serves as a starting point to identify the project scope. The BPR is therefore a list of business scenarios that serve as a starting point to identify what is to be implemented. Customers can also create and document their business processes. The Business Process Repository (BPR) is a package of reusable predefined business process content delivered by SAP. The BPR content varies for different scenarios but may contain the following:
Besides the possibility of including these business scenarios from the BPR when in the Blueprint Phase and tool, within the Solution Manager, you can check the BPR in the Solution Manager section within the SAP Service Marketplace and then choose Functions in detail, Implementation,Implementation content. You can see an example of a business scenario.
Example of business scenario within BPR
Implementation Roles within Solution Manager
The SAP Solution Manager platform includes some predefined user roles, which can be modified, copied, or adapted according to customer needs and which provides a user menu for each role, including the typical project implementation tasks that are associated with each role. When logging on the Solution Manager using these roles, the members of the project team will be able to access implementation projects with the authorizations assigned to them within the roles and work their specific project activities. Remember that authorizations determine the degree of access to functions and transactions within the project. The authorization concept for the SAP Solution Manager is predefined for the following roles:
Solution Manager Roadmaps
Roadmaps provide the methodology to implement SAP projects and are delivered with the Solution Manager. They contain standard SAP implementation methodology and include the most important aspects and phases of a SAP implementation project. An example of Roadmap is shown in Figure. You can access the Solution Manager Roadmaps from the user menu, by selecting Solution Manager | Roadmaps, or by running transaction RMMAIN from the command field.
A fundamental component of Roadmaps is links to accelerators and tools to perform project tasks. Accelerators are mainly documents, information, and document templates that are attached to structure items within the Roadmaps.
With roadmaps, you can do the following:
There are three types of standard Roadmaps within the SAP Solution Manager:
In their own specific project targets, each roadmap type contains the standard SAP implementation methodology and cover the most important aspects and phases of a SAP implementation.
Solution Manager Roadmap Structure View
You get the structure view when double-clicking the graphical view. The structure on the left of the screen is the project area and contains the structure of the Roadmap with some of the attributes. The text displayed in the right part of the screen is the viewing area, which contains the description according to the structure item selected in the project area. The tabs and objects you find in the lower right hand of the screen is known as the attachment area. There you can find several tabstrips:
You can also assign new documents or accelerators to a Roadmap structure element. This include inserting or uploading new project documents, links to Web sites, or even execution of specific transactions. In order to do that you have to use the Project Documentation tab.
The Implementation Roadmap describes how to organize and run an implementation project from a functional perspective. It provides the methodological framework for the tasks involved in the implementation of a SAP solution. It includes, among other things, required project management, configuration of business processes, and technical aspects, test procedures, and training concepts. Roadmaps provide a unified structure for all SAP components, and the componentspecific content is found in the accelerator. It is to be noted as well that the roadmaps include several Milestones, typically after completion of a critical work package. Roadmaps also include some of the services provided by SAP and partners that can help in the corresponding activity within the implementation project.
Just exactly as ASAP does, and using most of the ASAP documents, the Implementation Roadmap divides the implementation process in five phases, with work packages, activities, and tasks assigned as sub items to each phase.Based on the project scope, you can select different Roadmaps according to the SAP solutions or SAP application components being implemented. The lists of activities within the roadmap are not changed, but the Accelerators and tools linked to these activities will present specific information related to the SAP solution or application component selected in scope. The Implementation Roadmap is intimately linked with the Solution Management Roadmap. They are aligned along the milestone concept with critical synchronization points.
The Implementation Roadmap consists of the following five phases, as we have previously seen within ASAP:
Solution Management Roadmap
The Solution Management Roadmap provides a methodology to implement and operate the technical infrastructure. The Solution Management Roadmap complements the Implementation Roadmap, and both are aligned along the milestone concept with critical sync points identified. This technical Roadmap is targeted at Technical Leaders or project Managers, IT managers, Technical Consultant, Support Engineer, and System Administrators. This Roadmap contains the methodological framework for implementation of the technical infrastructure and operations, providing the following facilities:
The phases include milestones and specific services aligned with them. The phases within the Solution Management Roadmap, as stated, aligned with the Implementation Roadmap are as follows:
In following sections we cover all the technical issues from a more general point of view, most of which are included within either the ASAP Roadmap or the Solution Management Roadmap.
Global Template Roadmap
The Global Template Roadmap provides a methodology for the implementation of global customer solutions. In global roll-out scenarios, you define a global template at headquarters, and place scenarios, Blueprint documents, and configuration in the template. You can specify the parts of the template that are relevant to the subsidiaries and if or to what extent they can change the template in their roll-out projects. Main target groups are Program and Project Manager, Project Team in Global Template project. Overall structuring is as follows:
The Global Template Roadmap does not sync with the Solution Management Roadmap.
Solution Manager Implementation Tools
Solution Manager includes several powerful tools for streamlining the implementation projects of SAP solutions. The following sections briefly introduce some of the capabilities of these tools. For more information, please refer to the online documentation, the documentation available in the SAP Solution Manager portal, or take the standard training course SMI310, which is very good.
System Landscape Definition
Although the project will start in the Project Preparation phase, you will need to define the system landscape for either a template or implementation project before you can access the component systems in subsequent project phases. The SAP Solution Manager provides a tool for system landscape definition, allowing one to manage centrally all the component systems or logical systems you require for your project. This tool is the System Landscape Maintenance transaction, which can be accessed either from the Solution Manager user menu, or by running transaction SMSY. This transaction allows you to define logical systems, products, and the related RFC destinations that are essential for being able to access component systems from the Solution Manager utilities.
A system landscape for the project contains the following information:
In the Business Blueprint, the system role Evaluation may be maintained to test-drive related transactions of process tasks. You can add the systems for other system roles during the course of the project. You cannot maintain the logical system information non- SAP products. The following information is helpful for maintaining logical components:
The following functions are available based on the system landscape you define:
When you are ready to proceed with the implementation project using the SAP Solution Manager, you begin by defining the system landscape and the project. The purpose of the Project Preparation phase is to provide initial planning and preparation for the SAP project. Normally, each SAP project has its own specific objectives and scope, and the steps in Phase 1 help identify and plan the most important project areas. To access the Project Administration utility, select Project Administration from the SAP Solution user menu, or run transaction SOLAR_PROJECT_ADMIN from the command field.
From this transaction you can perform all the central administrative tasks relevant for the project:
Depending on the project type you select, you can also specifying transport request information. With Solution Manager you can create the following project types:
If you create a template project, you can select predefined scenarios from template projects and you can transport template projects to other SAP Solution Manager systems. The selected project type will influence the edit options available in the individual project phases (Business Blueprint and Realization) and must take into consideration that only one roadmap can be assigned for each project. You define the structure of the project by specifying the project scope, which contains only elements that are part of the selected template(s). You can set the project scope in various ways, based on the selected project type.
This solution can be bundled centrally in transport requests and distributed across other systems. All SAP scenarios that are transferred and saved to the project are copies. The original scenarios remain unchanged when the project structure is changed. Let's review the main functionality of every tab within the Project Administration:
Standard values for status, keywords, and documentation types for your project are all set similarly in the Project Administration transaction. If values have not yet been assigned to a project, the project administrator can use the project template, which contains project-independent status values, keywords, and documentation types. Each project type is assigned to a template that contains a number of values for statuses, priorities, and documentation types. You can adapt the project template to suit project requirements. The values set in the Project Standards tab are available as default values in the Business Blueprint and Configuration transactions.
Various documentation types are available for all types of projects. You can use the various documentation types delivered by SAP as templates to structure your project documentation or you can create your own documentation types. Each documentation type has a unique ID. There are two types of project documentation, such as the following:
You can create a template for project documentation in the Documentation Types tab. The template enables you to define the appearance and format of your documentation. You can use this template to create new documents during the Business Blueprint and Realization phases. Documentation templates are stored in the local Knowledge Warehouse of the Solution Manager and not in SAP Script tables. If needed, you can define further attributes for the documentation types: Global Doc, Several Documents Allowed, File Extension, or CI Template (Customer Input).
The SAP Solution Manager contains a transport function for template projects. You can supervise change requests for your project in the Project Administration transaction. If you selected logical components for the project and defined at least a development system, all customizing subprojects are displayed in this tab. You can generate the corresponding Project IMGs and distribute the central project data (general data, project members, project standards, country selection) for these Customizing projects.
When the Project IMGs are generated in component systems, everything is initially set in scope. The green and red traffic lights indicate if Project IMGs have already been generated and the corresponding data distributed. Project IMG in application component is assigned the same name as the project in the Solution Manager system.
The purpose of this phase is to create the Business Blueprint, which is detailed documentation of the business process requirements of the company, both functional and technical. Standard SAP business scenarios will be employed because they are delivered with predefined implementation content. At the end of this Phase 2, a Business Blueprint document should be generated and discussed for approval or modifications. The Business Blueprint provides a general understanding of how an enterprise's business processes should be mapped in one or more SAP systems. The purpose of the Business Blueprint is to document in detail the scope of business scenarios, business processes, process steps, and the requirements of a SAP implementation.
The Business Blueprint functions within the SAP Solution Manager can be accessed from the user menu, selecting Business Blueprint, or alternatively using transaction code SOLAR01. You will continue using the Business Blueprint in the Solution Manager during the Realization phase (configuration and testing) because it will use the same project structure you created in the Business Blueprint phase to configure and generate test plans. Defining the Business Blueprint enables you to document the business processes that you want to use in your SAP system. You create a project structure in which relevant business scenarios, business Processes, and process tasks are organized in a hierarchical structure.
You can also create project documentation to assign to individual scenarios, processes, or process steps. To define how business processes should run in SAP systems, you need to assign transactions to each process task. Additionally, the transactions that you assign to process tasks in the Business Blueprint are placed in test plans during test plan generation. The transactions can be processed as function tests to test the transactions. Tests are being carried to check if the transaction exists in the component systems. The SAP Solution Manager provides central access to the list of business processes as a starting point for the project scope.
When creating the Business Blueprint, customers select the preconfigured business processes they want to evaluate or implement or they can also create their own business processes. Based on the scenarios selected in the scope, the corresponding Business Process Repository (BPR) content is made available. Using the BPR, as introduced earlier, you get
The Business Blueprint consists of the following structure items that are organized in a hierarchical structure:
You assign content, for example, project documentation, Business Configuration Sets, or transactions, to individual structure items in the SAP Solution Manager. You can also create structure items for organizational units and master data below a business scenario. You use these structure items only if the organizational units and master data are relevant exclusively for the business process above them in the structure. All the levels of this structure can be modified to represent an entire specific solution.
You can use the Structure tab to create or change the project structure in which organizational units, master data, business scenarios, processes, and process steps are listed. For organizational units, master data, and process tasks, you need to specify the component in the system landscape to which the structure item belongs. You cannot specify a component for business processes, because a few business processes run across components. Assignment of components is performed at the process task level, If you chose a predefined structure item from the Business Process Repository, the system specifies the components for the system.
You can maintain new or changed structure items on the Project Documentation and Transactions tabs by assigning documents to scenarios, business processes, and process tasks. There are many other functions within the Business Blueprint that you can use to facilitate the process of defining the specific scenarios or solution to be implemented, such as copying structure elements, pointing to existing documentation, display and modifying the graphic, and so on.
After the Business Blueprint is complete and signed-off, the next phase, Realization, proceeds with configuring the related system landscape and performing development work to meet the defined requirements. Once configuration work is complete, the testing process should be defined, organized, executed, and documented to validate system performance. The Realization phase uses the same structure previously defined in the Blueprint phase, and within the Solution Manager, the available tools for this phase are accessed using transaction code SOLAR02. For the Realization phase, you can accomplish the following tasks with the SAP Solution Manager:
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