The goal of a procedures guide, also known as operating procedures, is to define the rules of the game when working and operating the SAP systems. It should include clear norms, answering questions such as what, when, why, and who. This manual should identify roles and responsibilities in the implementation and operation of the systems, It should not be confused with an administration and operation manual, which goes into more specific details about the system architecture operation and administration, providing clear "how to" steps to daily operation.
The rules in the procedures guide might range from a clear definition of the SAP system implementation goal to who is allowed to enter the computer room (data processing center). The following list provides an approach to the contents that can be included in a procedures guide:
You can extend or compress the contents of this list as the scope of your installation requires. You can, for example, add some of the guidelines available in ASAP or SAP Solution Manager Roadmaps, or you can also include the meetings and approval procedures.
Now, to answer the question, who is in charge of preparing such a document? it should be a collective work of the project team with the consent and approval of the company managers. Also, many of the consulting and partner companies may offer the service of preparing this kind of document.
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