Sales Cloud part of the Salesforce.com platform which is attentive on enhancing the efficiency of the sales team of a group and hence rises the amount of sales. It stands single when associated to other sales methods as it offers both the account information of the customer as well as the data collected from the social platforms about the product and customer. This aids in judging the likely of a sales lead and closing the sales faster.
Resulting are the Key business Goals accomplished by using the Sales Cloud.
The obtainability of all the account data as well as product data for customer’s wants makes it easier to drive more number of leads to closure.
Mobile apps and visual design of the workflows for business process supports makes it quicker to close the deals.
Continuous optimization of campaigns contingent on the market response and closure communication with channel partners gets more deals.
The availability of reports and dashboards gives a very detailed picture of the business scenario and also increases accuracy of sales forecasting. So the business decisions are taken quickly.
In this unit, we will talk over the key features of Sales Cloud. The features are labelled below −
Gives complete data on customers with previous communications, discussions, key contact numbers and emails.
It benefits create and change quotes in reply to sales interaction and deal scenario.
Gives alerts on active leads and make modified campaigns.
Helps allot leads to right people and track the campaigns.
Helps create dashboards which can be drilled down for further information. This leads to faster decisions.
Gives precise view of sales forecasting which can be familiar based on real-time data.
Helps shorten the agreement process and automate any business process by means of visual drag and drop interface.
Helps create diverse territory models and apply rules to them.
Search, share and find files faster. This leads to a better collaboration.
Helps create a link amongst sales data and sales goals. It also aids in creating presentation summaries.
Simply connect with partners and give them a view of sales presentation. It also aids in easy onboarding, training and supporting sales partners.
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