Salesforce is a foremost CRM (Customer Relationship Management) software which is assisted form cloud. It has more than 800 applications to support numerous features like producing new leads, obtaining new leads, growing sales and closing the deals. It is intended to manage the organization's data focused on customer and sales details. It also bids feature to modify its inbuilt data structures and GUI to suit the exact needs of a business. More freshly, it has started contributing the IOT (internet of things) connectivity to the CRM platform.
Anybody who accomplishes sales and customer relationship will find this software extremely useful as an end user. This lecture will also help the software developers and cloud computing enthusiasts whose requirement to learn customizing software for exact business needs.
Information of cloud computing is vital to realize the environment and its architecture. Knowledge of databases is vital to understand how the data is stored, saved and manipulated.
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