how to implement a Quality Management - Quality Management

Although the preceding chapters, taken as a whole provide spiciest detail on how to implement a Quality Management approach this section is designed to provide a summary of principles to be borne in mind, and one approach to the journey which has been successful. The important caveat is that this section does not purport to present a ‘best practice approach, nor even that such an approach exists. What follows is ‘A Way’ not ‘he Way’.

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Quality Management Topics