Now-a-days, customers demand products/services with greater durability and reliability at the most economic price. This forces producers to strictly follow quality procedures right from design till shipment and installation of the products. So that goal of any competitive industry is to provide a product or service at the most economical costs, ensuring full customer satisfaction. This can be achieved through Total Quality Management (TQM), because, quality is not a technical function, but a systemic process extending throughout all phases of the business, e.g., marketing, design, development, engineering, purchasing, production/operations.
As per Feigebaum, “Total Quality Management is an effective system of integrating the quality development, quality maintenance and quality improvement efforts of various groups in an organization so as to enable marketing, engineering, production and service at the most economical levels which allow for full customer satisfaction”.
Benefits of TQM
The benefits of TQM can be classified into the following two categories:
Production and Operations Management Related Interview Questions
|Office Management Interview Questions||Principles of Management Interview Questions|
|Operations Management Interview Questions||Quality Management Interview Questions|
|Production Planning and Control Interview Questions||Production Interview Questions|
|Production Engineer Interview Questions||Production Supervisor Interview Questions|
|Restaurant Manager Interview Questions||Service Level Agreement (SLA) Interview Questions|
Production And Operations Management Tutorial
Introduction To Production And Operation
Plant Location And Layout
Production Planning And Control
Work Study (time And Motion Study)
All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd
Wisdomjobs.com is one of the best job search sites in India.