The characteristics of groupthink - Organisational Behaviour

“Groupthink” is an agreement – at – any – cost mentality that results in ineffective team decision-making and poor decisions. When decision-making teams are both conforming and cohesive, a phenomenon called “groupthink” can emerge.

The characteristics of groupthink includes the following:

  • Illusion of invulnerability
  • Collective rationalization
  • Unquestioned belief
  • Stereotypical views
  • Direct pressure
  • Self censorship and
  • Shared illusion of unanimity.

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