Staffing the Front Office - Hotel Front Office Management

The schedule for the front office staff is based on both budgetary targets and anticipation of guest check - ins and checkouts. An increase in the frequency of guest requests for information and various front office services may affect the schedule. The front office manager must also determine labor costs by reviewing salaries and hourly wages and respective rates. The resulting figures will show if the front office manager has adhered to the projected budget.

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Hotel Front Office Management Topics