Are you preparing for Groupware servers job interview? Groupware is the group of people working together while located remotely. It is also called as collaborative software. Services like shared database access, meetings, calendar, email handling can be done within a group for other activities. This software is handled on servers which are called Groupware servers. This server connects to multiple client systems. This is the setup that allows members on the client machines to communicate within group. Many of the people are not aware of this job so there is huge demand for this technology in the market. Good knowledge on these concepts will fetch you the job. Wisdomjobs framed Groupware servers interview questions and answers to make it easier for your interview preparation.
Question 1. How Do Local Settings Get Stored In Groupware?
Answer :
The local settings are stored in the hard disk and these settings acts as a blueprint of the actual settings. The settings are saved under HKEY_LOCAL_MACHINE that refer to the local machine settings and it includes those settings that are currently being used. As soon as the user uses Groupware sync then these settings gets transferred to HKEY_CURRENT_USER, which stores the setting user wise. This way multiple users can use the same machine but, it doesn’t allow seeing each other’s local settings when moving from one user to another.
Question 2. What Is The Content That Is Used To Customize The Groupware Integration Module?
Answer :
Customizing is a feature that is given as the part of IMG (Integration module of groupware) environment and it can be accessed through the transaction SPRO (SAP Project Reference object) in CRM (customer relationship management). The synchronization has to be done between the CRM and SAP. The setting of the client will be generated on demand.
The customization is allowed for both CRM and SAP and the settings include:
Property Name---- Default Value Description
DEFAULT_APPT_PROC_TYPE - 0000 - Default transaction type
DEFAULT_TASK_PROC_TYPE - 1003 - Default process type for new tasks
REL_NAME_MY_ACCOUNTS - CXP001 - Relation for accounts of interest
REL_NAME_MY_CONTACTS - BUR011 - Relation for contacts of interest
Answer :
The setting’s properties which are involved in groupware having, value and description attached to it. These are as follows:
Question 4. How Is The Synchronized Information Stored?
Answer :
There is a history that is maintained to store the information of the two entities that are related to each other and are already synchronized. This also keeps the information about the entity that is last updated on the server. This information is required to keep the link between the two always synchronized. This will help in not loosing any data and maintaining tasks, appointments and contacts as synchronized entities. It is very necessary for a large system to keep the data preserved. The syntax of the history file will be given as follows:
<ProfileName>his<EntityName>.syc
Where EntityName in {“app”,”tsk”,”cont”}
Question 5. What Are The Reasons Involved In Having Groupware Servers And Its Services?
Answer :
There are two different reasons that are required to have a backup mechanism to store the history information. These reasons are as follows:
Answer :
The problem that arises due to the synchronizing the same file on different machines will have an impact on the overall system. This will happen due to outdated file on one system has to overwrite or an error might occur when trying to overwrite the file due to signature problem.
The process that can be followed is as follows:
Question 7. What Are The Different Types Of Modules That Are Included In Groupware?
Answer :
Modules are assigned to every folder structure, in groupware it is maintained in the form of tree structure. The permissions have to be set respective of the users or groups and the folders associated with it.
The modules that are associated with groupware are as follows:
Question 8. What Are The Steps Taken To Ensure The Proper Management Of The System?
Answer :
The steps that are taken by the users to ensure the management of the system are as follows:
Question 9. How Is The Data Accessed With Mount-point?
Answer :
There are several data sources through which the simple groupware can be accessed. The accessing services are as: IMAP, SMTP, POP3, etc. The data that is outside the database need to be read by creating a folder and creating a mount-point for that data source. The data source can be imported by uploading the files to “<sgs-dir>/import” folder and the mount-point is set on that folder. The mount-point that is externally defined will allow easy integration of the groupware tree structure and it will copy all the data sources in that structure only. This allows the groupware database to be synchronized to get the better search results for all the users. The external folder structure can be shared by giving it all the permissions to be accessed through all the servers and systems.
Question 10. What Are The Steps Involved In Building A Custom Export In Groupware?
Answer :
To build custom export certain steps has to be followed:
Question 11. Write A Program To Show The Url Being Written For Groupware?
Answer :
The URL consists of a link and the path of the folder structure where all the files are located and associated with each other. The example is given below:
http://user_server/sgs/bin/index.php?folder=/Workspace/System/Events/&view=display&export=rss&username=demo&password=demo
This is used to export the data like news feed in RSS format and display according the view that is selected. The time can also be added to represent the actual date on which the export is being done or made. The time includes the date and the year in which the transaction has taken place. It is represented as:
http://user_server/sgs/bin/index.php?folder=/Workspace/System/Events/&view=display&export=rss&today=01/01/06&markdate=year&username=demo&password=demo
Question 12. What Are The Different Filters Used While Creating Url Of The Groupware?
Answer :
The entries in the URL that is entered can be filtered by using the syntax as:
field|operator|value
The filters can be chained with one another to match the datasets within the query and give the results up to the point.
The chaining will be represented as:
field|operator|value||field2|operator2|value2||field3|operator3|value3
The operators that are used in between the fields and the values are as follows:
eq A equal B
neq A not equal B
lt A lesser than B
gt A greater than B
like A contains B
nlike A not contains B
starts A starts with B
Question 13. Write A Program That Shows All The Consolidated Appointments At One Place?
Answer :
The program below shows all the appointments in a folder that is consolidated and filter is being used to sort out the result:
http://user_server/sgs/bin/index.php
?folder=/Workspace/System/Events/
&view=display
&export=rss
&today=01/11/09
&markdate=year
&username=demo
&password=demo
&filters=handle|eq|this is used to get all appointments together
The appointments are good way to remain organized and allow the data to be maintained in an orderly manner. The filters are used to handle the appointments and using to find out the result according to the query that is being entered.
Question 14. What Is The Difference Between Contact And Account Synchronization?
Answer :
Contacts are synchronized using the business partners and their co-operation in synchronizing the contacts, whereas the accounts are not synchronized using this method.
Contacts consists of the individual listing of all the clients associated in groupware, whereas accounts consists of the consolidated list of all the contacts in total that are present in the overall groupware management panel.
Contacts are synchronized using the company information that includes address and contact number, whereas accounts are synchronized using the contacts that are stored in the panel.
Question 15. What Is The Difference Between Groupware Appointments And Crm Activities?
Answer :
Groupware Appointments are synchronized using mapping techniques, whereas the CRM activities are getting class or category appointments using the CRM techniques.
CRM activities don’t include the exception that has occurred in the meeting series, whereas all the logs and exceptions are maintained in Groupware system.
CRM activities are present in different category but they are represented in task based list and then they will be synchronized to the groupware. Whereas, the category that is being transferred to the groupware will be synchronized but it can’t be returned back to the original state.
Question 16. What Are The Steps Involved In Identifying New Or Deleted Entries In Groupware?
Answer :
The entities that are new or deleted can be identified by groupware just be seeing the history that consists of all the records and the data for the entry. The entry in the history usually is having a missing entry on one side and it is to be deleted. The appointment can be checked in this case by moving the timeslot that is not included in the current time frame. The new or deleted entries can be identified by looking at the ID and have a search for the entries in the database. If the exact result is being met then it shows the result and from there the status of the entries can be found.
Question 17. What Are The Rules Required To Detect The Changed Objects?
Answer :
To detect the changed objects there are some rules that has to be followed or else the result can be unwanted.
The rules are as follows:
Question 18. How To Handle The Addresses For The Contacts In Groupware?
Answer :
Address handling of contacts is not an easy task as it requires quite up and down from the server. It requires the data to be transferred from server to client and this is simple. The data that is sent to client is overwritten or if it is not already created then it gets created at that time. The transaction from client to server is complex procedure as the contacts that are being given from client to the server requires ample amount of time and it requires the server to accept the messages from the client as well. This requires the server to be having the information regarding the client location and the services through which the transfer of the addresses are happening.
Question 19. What Are The Issues That Come While Transferring The Contacts From Client To Server?
Answer :
It is not easy to transfer the records from client to server as it requires lot of handling of the data and the node has to be ready that is going to make this transfer possible.
There are two main issues that come while transferring from client to server and they are as follows:
Answer :
Changing of contact or creation of it requires some steps to change few settings to allow it to be synchronized with the groupware system:
Question 21. What Are The Four Condition Of Time-space Matrix Used In Groupware Systems?
Answer :
The classification of groupware system is based on the time-space matrix.
This time-space matrix includes different scenarios like:
Question 22. How Are The Groupware Systems Classified?
Answer :
Groupware systems are classified on the basis of the functions performed by them at higher levels.
The functions those are included:
Question 23. What Does The Groupware System Architecture Involve?
Answer :
The groupware system architecture is a generic architecture that is common for all the people and parties that is using it.
It includes the following three layers:
Question 24. What Are The Functionalities Performed On The Front End Of The Server?
Answer :
The front end server includes communication protocols that are used to communicate from one system to another system.
This includes:
Question 25. What Are The Different Types Of Nature In Groupware Systems?
Answer :
Groupware systems come defined under two natures.
These natures are as follows:
Question 26. What Are The Levels Of Collaboration In Which Groupware Systems Can Be Divided?
Answer :
There are certain levels of collaboration levels used in communication, conferencing and coordination between different people doing online collaboration with each other. This includes certain creation, management, information sharing and collaborative projects tools to make the transaction successfully. Communication is an important aspect of the collaborative computing and requires unstructured interchange of information between the parties like instant chat or messages.
Conferencing on the other hand is more of an interactive work performed by different individuals to attain a goal that is given.
Coordination is also an aspect and plays an important role in collaboration. It requires complex calculations and interdependent work to reach the goal that is given.
Question 27. What Are The Functionalities Performed On The Back End Of The Server?
Answer :
The functionalities that are performed from backend as follows:
The server usage the message storage directories and the directory user agent to keep track of all the clients that are in sync with the server or communicating with it.
The use some predefined protocols to establish the communication between the two computers or two servers defined at a location.
Question 28. What Is The Function Of Binary Large Objects (blobs) In Groupware Systems?
Answer :
Binary Large objects (BLOBS) allow the application to be portable and that they can be multi-platform. These applications are platform dependent but not the architecture dependent. They provide copies of the application that can be used on different platforms. The files that are created get stored in a single database file and proper indexing is being done to make the search faster.
B+ tree algorithm is used to make the search function and pointers are used that points to the beginning of the file to make it easier for the client to get the result. The object consists of the information about the file in the beginning of the storage location and allows it to be retrieved from that place. The database that is included supports transparency, isolation and locking of the files to make it more secure and usable.
Question 29. What Are The Issues Involved With Communication And Collaboration Layers?
Answer :
The issues involved in communication as well as collaboration layers are as follows:
Question 30. What Are The General Implementation Issues In The Groupware Systems?
Answer :
The groupware systems are easy to implement but due to lack of hardware and software knowledge they always have implementation issues that need to be reported and sorted out before collaborating or communicating.
The issues involved are as follows:
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