Over the last several years, the idea of supply-chain linkages in manufacturing environments has gained momentum as the need for more effective sharing of information throughout a company, and with outside vendors and customers, has increased. If a company cannot efficiently share information, it is unlikely that supply-chain linkages can be identified or continuously improved, which can lead to a noncompetitive situation.
Companies need to create processes that enable their employees to appropriately and successfully share information within and across organizational units. Companies that do not develop and encourage the use of such processes give up potential competitive advantages and underutilize the strengths of their employees.
In Figure, we show a simplified view of potential linkages among groups in a simplified supply chain.
An important communication question is: What barriers exist in current processes that inhibit sharing of information? From a management communication perspective, are there opportunities to share and leverage information that can improve processes and products? Are there opportunities to increase communication efficiency and eliminate barriers? Pertinent questions include the following:
Supply-Chain Linkages in No manufacturing Environments
Supply-chain-like linkage problems are also inherent in service organizations. Nonprofit and government organizations have customers, boards of directors, and customers or clients, and the problems associated with Effective communication in a business environment also exist in those organizations. The communication relationships shown in Figures are critical. The groups shown in Figure obviously will vary depending on the organization, group, or agency.
Simplified communication linkages in a simplified supply chain (Manufacturing)
Management Styles and Communication Strategies
We advocate using win-win approaches to management, problem solving, and communication because they increase the efficiency of individuals, teams, areas, and companies. If these approaches are linked to appropriate incentive and reward systems (for example, performance pay, merit pay, or profit sharing), they can lead to performance improvements at all levels of an organization.
If your company, area, or team (or yourself as an individual) does not use win-win approaches, how can you implement a change in your communication styles? We suggest using the ideas of Fisher and Ury, Deming, and others to eliminate barriers to effective communication and increased productivity.
From a strategic perspective, improved communication enhances the performance of the whole company, from sharing knowledge and innovative ideas to being able to make faster and better decisions. Deciding to improve overall communication requires support at a company, team or group, and individual contributor level. Win-win approaches can promote successful communication, and change a win-lose to a win-win or interest-based approach. It is important to stress how the win-win approach can benefit individuals, teams, and the entire company.
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Fast Forward Mba In Business Communication Tutorial
Strategic Business Communication
Document Management In An Electronic Age
Using Writing And Editing Processes
Developing The Logic And Structure Of Documents
Document Layout And Design: Making Your Logic Visually Clear
Making Your E-mail Go Further And Do More
Reports And Executive Summaries
Proposals And Requests For Proposals
Defining Your Purpose
Analyzing Your Audience
Gathering Supporting Materials
Organizing Your Ideas
Planning Visual Support
Practicing Your Delivery
Handling Questions And Answers
Handling Speech Anxiety
Evaluating Your Presentation
Writing As A Team
Presenting As A Team
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