Superstah! - Customer Relationship Management

You know what? I’ve been through Oracle/BEA, IBM, SAP NetWeaver, Microsoft, Rearden Commerce, Sword-Ciboodle, and a multiplicity of other choices, and I can’t come up with a winner. This is the first time in the history of CRM at the Speed of Light that I can’t really distinguish a best-in-class vendor for SOA architecture.

I’m sure that I’ll get a “What? Are you kidding?” from a few of the vendors; the other ones won’t notice at all. But think about it. This is a good thing. It means that the standards, as of 2009, are so well established and are so . . . standard, that there is no winner because they all work pretty much in the same way. Pretty much.

It means that interoperability and communication between enterprises is achievable and that the SOA industry is mature.

So, as Crosby, Stills, Nash, and Young once warbled, “Rejoice, rejoice, you have no choice.” There is no winner because SOA wins.


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