Managers Are from Mars, Technologists Are from Venus - Cloud Computing

Dr.John Gray famously titled his book, Men Are from Mars, Women Are from Venus. The book offer many suggestions for improving relationships in couples by understanding the communication style and emotional needs of the opposite gender.

We face the same problem. User management asks business needs questions, and their related forecasts and projections appear to have no relationship to the technical data that capacity planners use to manage resource and performance. The managers and technologists don’t speak the same language, and they speak right past each other.

The problem is made even more complex because of bottlenecks that develop within systems, which are a key to capacity management, but are irrelevant at best to users, for whom computers are just black boxes. Keep this problem in mind until we get to the section on key volume indicators.