Workplace violence is an act of physical violence, irritation, terrorization, or any other type of disruptive behavior that takes place at the worksite. It comprises all forms of manners, starting from threats and verbal abuse to various forms of physical assaults and even the act of killing. Workplace violence can affect and engage employees, clients, customers and/or visitors.
Violence can happen anyplace, anytime, and everyone is at risk. There are numerous factors that may raise the risk of violence for select workers or at certain workplaces. The factors comprise jobs that include exchanging money with the public and places where people have to work with volatile, unbalanced people. Places where one has to work unaided or in isolated sites are also vulnerable.
Places of providing facilities and care, and places where alcohol is served may also surge the potential occurrence of violence. Working late at night or in areas with high crime rates are also more prone to violence.
Workers who exchange money with the public, delivery drivers, healthcare professionals, customer service agents, public service workers, law enforcement personnel, and those who work alone or in small groups are at higher risks.
The risk of attack can be prohibited or reduced if employers take appropriate safety measures. A zero-tolerance policy for workplace violence is a good way to start with.
By taking their worksites into concern, companies can find out the methods for decreasing the likelihood of incidents occurring. A well-written and implemented Workplace Violence Prevention Program, combined with engineering controls, administrative controls, and training can help to reduce workplace violence issues.
We can classify violent behavior into three types −
For instance, throwing stuff, pounding on a desk or door, smashing workplace objects, or threatening to hurt or shoot another person fall within violent behavior.
In overall, how to deal with employee performance problems or interpersonal conflict?
Continuously be on the viewpoint for the resulting warning signs of likely workplace violence. The signs of troubling behavior include −
Attitudes that might suggest potentially violent actions include −
Knowing about forthcoming violence and violent behaviors can help minimalize the occurrence of workplace violence.
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