In addition to thinking about personality differences we should also consider organizational viewpoints.
All the communication points from traditional processes–reviews, entry and exit criteria, coverage measures–still have something to offer in terms of clarifying that everyone in the agile team has the same goals for the project. To help us with this, an “on one page” method of capturing goals for a project is the Weaver Triangle. This was originally developed by Jayne Weaver for use with not-for-profit organizations, and we then adapted it for use in IT and business projects. Using the triangle, the group identifies and agrees the aim of the project(why it is being done)and associated indicators of success, then the objectives of the project(what is to be done)and associated targets. This helps identify where stakeholders have different aims for the project. The form is used to encourage teams to focus on an overall aim or goal, and to show pictorially how the aims and objectives fit together.
Some ground rules of this approach are as follows:
Typical Weaver Triangle.
Technique:Think Group Viewpoint
I discussed that there are five viewpoints in any IT project:the Customer, the Manager, the Builder(including all the analysis, design, and development groups), the Measurers(including testers and reviewers), and the Supporters(including IT infrastructure). Each of these groups holds particular views about quality, has specific information for the other groups, and requires particular information from the other groups.
The five IT project viewpoints
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