IT sector to lose 6.4 lakh “low-skilled” jobs to automation by 2021: HfS Research

Posted on 05th Jul 2016 | 1126 views

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A US based research firm is predicted that India's IT services industry will lose 6.4 lakh "low-skilled" jobs to automation in the next five year. According to the research, IT industry worldwide would see a net decrease of 9% in headcount, or about 1.4 million jobs, with countries like the Philippines, the United Kingdom and the United States also taking hits.

IT sector to lose 6.4 lakh low-skilled jobs to automation by 2021

The study forecast that automation will have impact on BPO and infrastructure management space as the industry employs 3.7 million people. However low-skilled" jobs will fall by 30%, "medium-skilled jobs will increase by 8% and high-skilled jobs will rise by 56%. While low-skills are defined as those that follow a set process and are repetitive and do not require much in the way of educational qualifications, medium skills require human judgment in the process and high-skilled jobs require creative problem solving, analytics and critical thinking.

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