How to Answer Behavioural Questions About Conflict?
Most job interview includes behavioural questions starts with Tell me about a time…” or “Give me an example of…” or similar). These behavioural questions are asked to know about how you ‘ve handled specific situations at your past job. Most jobs require to deal with many types of people such as co-workers, managers, and/or clients will turn out to be idiots, slackers, and/or weirdos. So definitely there is a possibility of disagreements and issue is how to deal with suck kind of situations
Here are some sample answers forthe question— “Tell Me About a Time You Had a Conflict on a Team Project.”
I was managing the creation of our new corporate brochure and we were on a very tight deadline because we had to have brochures printed in time for a big upcoming trade show.
● I was in charge of delivering on time and I had to manage team members from Marketing, Sales, Graphic Design, and Product Management.
● The designer that was assigned to the project was very talented, but unfortunately missed a deadline that I assigned. When I approached him about it, he blew up at me.
I was taken aback by his response, but I remained calm. I acknowledged that the deadlines were tight and explained again the reasoning and the importance of having the brochure ready for the trade show.
● He relaxed a little when he saw that I wasn’t attacking him. He told me about all of his other competing projects and how overwhelmed he was. I asked him if there was any way that I could help him come up with a solution.
● Eventually, we agreed that it would help if his manager had a better understanding of how important and time-consuming this project was. We decided we would speak with her together.
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