Opening for Project Management Associate (international KPO in Powai) - Mumbai

JobsPosted: 03rd Dec 2014

DiTech Process Solutions Pvt. Ltd.

Experience : 2 to 4 Years
Compensation : 2 -3
Industry Type : Wellness/Fitness/Sports
Role : Not Mentioned
Openings : 2
Location : Mumbai
Education : (UG - Any Graduate - Any Specialization) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required)
Functional Area : Corporate Planning / Consulting
Company profile

DiTech Process Solutions Pvt. Ltd. http://www.ditechps. com DiTech Process Solutions is a well known global fast growing non voice International BPO/KPO. Our core expertise extends to all functions of the e-Publishing, Financial Services, Legal Services & Content Services. We operate 24 x 7.

Job Description

To be an intermediary between inteational clients & in-house processing team. Resolve customer's issues & queries. Manage project schedule timing & resource allocation to ensure targets are met. The Job Profile is 80% Back Office & 20% Voice

Keywords : Customer Service, BPO, KPO, mumbai, call centre, operations, voice, customer support, coordinator