Front Office Associate -KHYBER MOUNTAIN RESORT & SPA in Gulmarg - Srinagar

JobsPosted: 01st Nov 2014

JHM Interstate Hotels India Pvt. Ltd.


Summary
Experience : 1 to 3 Years
Compensation : 0.60 -2
Industry Type : BPO/ITES
Role : Not Mentioned
Openings : 5
Location : Srinagar
Education : (UG - BHM) AND (PG - Post Graduation Not Required)
Functional Area : ITES / BPO / KPO / Customer Service / Operations
     
Company profile

JHM Interstate Hotels India Pvt. Ltd. http://www.jhminters tate.com JHM Interstate Hotels India Pvt. Ltd. is a joint venture between two highly respected, international hospitality companies - Interstate Hotels & Resorts and JHM Hotels, Inc.It is the first major US-based independent hotel management company to enter the India market with its headquarters in Gurgaon. JHM Interstate consistently produces strong results for hotel owners, making it the preferred hotel operator in India and around the world. Its winning strategy of attention to detail and quality, economies of scale, and proprietary systems drive profitability and success. JHM Interstate has expertise in a wide cross-section of industry segments including luxury, full-service, select-service, extended-stay and serviced apartments.We are also one of the few hotel management companies with a successful track record in operating condominium hotels, a special market niche. Combining the hotels managed by JHM Hotels & Interstate Hotels & Resorts , JHM Interstate Manages over 375 Hotels, Resorts & Conference Centers Worldwide with a room inventory of over 71,500 Rooms. To know more about the company and parent companies, please visit the following websites: www.jhminterstate.co m www.jhmhotels.com www.interstatehotels .com In India, we are managing the following hotels: Four Points by Sheraton (Jaipur, Pune & Visakhapatnam) Rajasthali Resort & Spa, Jaipur Thomas Hotels & Resorts – Turtle on the Beach (Kovalam), Estuary Island(Poovar) & Tom’s Inn Madhuban Hotels & Resorts – Madhuban Hotel (Dehradun), Madhuban Highlands (Mussoorie) Our hotels are also coming up in Pune, Amritsar, Gulmerg, Gurgaon and Allepey. ABOUT KHYBER MOUNTAIN RESORT & SPALooking for professionals for one of the finest hotels in India opening in Gulmarg (near Srinagar) this October. It is a five star skiing resort being managed by JHM Interstate Hotels. The hotel has 85 rooms, banqueting space, 2 restaurants along with other facilities. Accommodation is being provided by the owning company for associates.


Job Description

KEY DELIVERABLES To achieve profitability. To achieve cost and revenue targets.. To achieve brand quality service standards. To attend and resolve customer complaints.. To circulate throughout all restaurants and banqueting departments, maintaining a high profile with customers and staff.. To prepare and submit on the required format all information necessary for budgeting purposes, timely and accurately.. To ensure that reports and administration requirements are timely submitted.. To ensure that the Back of the House Department operates effectively and efficiently.

Keywords : Front Office Associate, reception, front desk, telephone operator, front office executive, foe