Service Engineer in Export department of ITL (Sonalika Tractors) - Hoshiarpur

JobsPosted: 21st Nov 2014

International Tractors Limited

Experience : 0 to 3 Years
Compensation : 0.60 -2
Industry Type : Recruitment
Role : Not Mentioned
Openings : 3
Location : Hoshiarpur
Education : (UG - B.Tech/B.E., Diploma) AND (PG - Post Graduation Not Required)
Functional Area : Production / Maintenance / Quality
Company profile

International Tractors Limited http://www.sonalika. com Established in 1969, Sonalika group since the inception has tried to understand customer need to be facilitating them with its value for money products. The Company has a state of art manufacturing facilities, spread in acres, located in the free shrubs of Punjab and Himachal Pradesh. Sonalika is the one of the top 3 tractor manufacturing companies in India, other products include of, Multi utility vehicles, engines and various farm equipments. Today the group stands tall with an approximate turnover of 5000 Crore INR. An average growth of 30% makes it one of the fastest growing corporate in India. It is also one of the few debt free companies. Group has strength of about 2500 employee technocrats.

Job Description

1. To handle service and warranty issues in field.2. Attending Customer Complaint in field and dealership.3. Problem solving, failure analysis, technical reporting.4. Conducting Training for dealer mechanics every month.5. Giving information about new product & maintenance to dealer mechanics.6. Spare parts planning at Dealership level.

Keywords : Service Engineer, Customer service engineer, customer support, technical service, service, field service, after sales service

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